# Logging-in problems

**URL:** <https://talk.arolsen-archives.org/t/logging-in-problems/14530>\
**Category:** Hilfe bei Problemen\
**Created:** [15. Februar 2024 um 08:36 UTC](https://talk.arolsen-archives.org/t/logging-in-problems/14530 "2024-02-15T08:36:43Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![anu.kivimaki](https://dub1.discourse-cdn.com/flex013/user_avatar/talk.arolsen-archives.org/anu.kivimaki/32/31033_2.png) [@anu.kivimaki](https://talk.arolsen-archives.org/u/anu.kivimaki)\
**Post date:** [15. Februar 2024 um 08:36 UTC](https://talk.arolsen-archives.org/t/logging-in-problems/14530/1 "2024-02-15T08:36:43Z")

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Hello, Is there some chages I can make as at the moment I can access only the Polish cards. Both the CLI and the IRO (Bremen) cards can not be accessed by me. I am coming in to the system from Finland.

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**Author:** ![routebleue](https://dub1.discourse-cdn.com/flex013/user_avatar/talk.arolsen-archives.org/routebleue/32/53115_2.png) [@routebleue](https://talk.arolsen-archives.org/u/routebleue)\
**Post date:** [15. Februar 2024 um 08:56 UTC](https://talk.arolsen-archives.org/t/logging-in-problems/14530/2 "2024-02-15T08:56:40Z")

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Hello, just to give you a feedback:  
for me all 3 workflows are accessible and working as usual. (in Germany) I use firefox.  
Maybe just try again? (restart PC, different browser, a separate tab and log-in for each of the 3 workflows…)  
Good luck and kind regards to Finland!

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**Author:** ![anu.kivimaki](https://dub1.discourse-cdn.com/flex013/user_avatar/talk.arolsen-archives.org/anu.kivimaki/32/31033_2.png) [@anu.kivimaki](https://talk.arolsen-archives.org/u/anu.kivimaki)\
**Post date:** [15. Februar 2024 um 09:12 UTC](https://talk.arolsen-archives.org/t/logging-in-problems/14530/3 "2024-02-15T09:12:50Z")

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Ok. Will try these suggestions. Some of them I have already tried but not the one with separate for each workflow. Good to know that my email works. Had to add an „authentication“ to incoming mail.

Anu Kivimäki

-------- Alkuperäinen viesti --------  
Lähettäjä: routebleue via Talk in the Forum of the Arolsen Archives [notifications@arolsen-archives.discoursemail.com](mailto:notifications@arolsen-archives.discoursemail.com)  
Päivämäärä: 15.2.2024 11.06 (GMT+02:00)  
Saaja: anu.kivimaki(gelöscht von E. Helmentag)  
Aihe: [Talk in the Forum of the Arolsen Archives] [Hilfe bei Problemen] Logging-in problems

> ![](https://dub1.discourse-cdn.com/flex013/user_avatar/talk.arolsen-archives.org/routebleue/45/13109_2.png "routebleue") | [routebleue](https://talk.arolsen-archives.org/u/routebleue)  
> 15. Februar |
> 
> - | - |

Hello, just to give you a feedback:  
for me all 3 workflows are accessible and working as usual. (in Germany) I use firefox.  
Maybe just try again? (restart PC, different browser, a separate tab and log-in for each of the 3 workflows…)  
Good luck and kind regards to Finland!

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**Author:** ![routebleue](https://dub1.discourse-cdn.com/flex013/user_avatar/talk.arolsen-archives.org/routebleue/32/53115_2.png) [@routebleue](https://talk.arolsen-archives.org/u/routebleue)\
**Post date:** [15. Februar 2024 um 09:18 UTC](https://talk.arolsen-archives.org/t/logging-in-problems/14530/4 "2024-02-15T09:18:50Z")

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I’m not sure if you are aware of the fact that your email address is seen here in the forum.  
Maybe you would like to change your post / delete the address?

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**Author:** ![anu.kivimaki](https://dub1.discourse-cdn.com/flex013/user_avatar/talk.arolsen-archives.org/anu.kivimaki/32/31033_2.png) [@anu.kivimaki](https://talk.arolsen-archives.org/u/anu.kivimaki)\
**Post date:** [15. Februar 2024 um 09:43 UTC](https://talk.arolsen-archives.org/t/logging-in-problems/14530/5 "2024-02-15T09:43:13Z")

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Tried once to change the location where you have to add your email to create a Profile. But did not manage to do it. Have received two emails from people volunteering for Arolsen, so I do not know if very many even notice it/use it

Anu Kivimäki

-------- Alkuperäinen viesti --------  
Lähettäjä: routebleue via Talk in the Forum of the Arolsen Archives [notifications@arolsen-archives.discoursemail.com](mailto:notifications@arolsen-archives.discoursemail.com)  
Päivämäärä: 15.2.2024 11.29 (GMT+02:00)  
Saaja: anu.kivimaki  
Aihe: [Talk in the Forum of the Arolsen Archives] [Hilfe bei Problemen] Logging-in problems

> ![](https://dub1.discourse-cdn.com/flex013/user_avatar/talk.arolsen-archives.org/routebleue/45/13109_2.png "routebleue") | [routebleue](https://talk.arolsen-archives.org/u/routebleue)  
> 15. Februar |
> 
> - | - |

I’m not sure if you are aware of the fact that your email address is seen here in the forum.  
Maybe you would like to change your post / delete the address?

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**Author:** ![elke.helmentag](https://dub1.discourse-cdn.com/flex013/user_avatar/talk.arolsen-archives.org/elke.helmentag/32/65_2.png) [@elke.helmentag](https://talk.arolsen-archives.org/u/elke.helmentag)\
**Post date:** [15. Februar 2024 um 09:53 UTC](https://talk.arolsen-archives.org/t/logging-in-problems/14530/6 "2024-02-15T09:53:38Z")

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Hello Anu,

Firstly I would like to mention that I have changed your email address. I just want to prevent you from receiving unwanted mails.

Regarding the login problems, I hope it works now. Perhaps the browser is still accessing saved data, so clearing the history might help.

Greetings,  
Elke

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**Author:** ![anu.kivimaki](https://dub1.discourse-cdn.com/flex013/user_avatar/talk.arolsen-archives.org/anu.kivimaki/32/31033_2.png) [@anu.kivimaki](https://talk.arolsen-archives.org/u/anu.kivimaki)\
**Post date:** [15. Februar 2024 um 10:12 UTC](https://talk.arolsen-archives.org/t/logging-in-problems/14530/7 "2024-02-15T10:12:23Z")

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Thank you. My German is quite bad (learned it in school in the 1970’ties)
